Frequently Asked Questions
Q) Do you travel outside of the New River Valley for Weddings?
A) Yes I do. Michael travels all over the USA, Canada, Hawaii and the Caribbean to capture your wedding day memories. You would be responsible for lodging and travel expenses for Michael and if you select A package with a 2nd professional assistant (Lora).
Q) How soon can we expect to receive our wedding images?
A) Your Wedding files will be uploaded to an online gallery by the end of the 4th - 5th week after your wedding date. You will receive your Wedding files on a usb thumb-drive drive within the 6th week.
Q) Can I make prints with the USB drive that's included in the package?
A) Yes! All of the edited photos from your wedding day will be on your usb drive. They will be high resolution and ready for print.
Q) When do we schedule a engagement session or a bridal session?
A) As soon as you complete a wedding contract and your retainer-deposit has been made. I photograph engagement sessions all year, However in Virginia, the best time is early May, late evenings in the summer months, and anytime in the fall months.
Q) Does your company offer any discounts or specials?
A) 10% off any wedding package if you reserve your wedding date one year in advance.
Wedding Information
Q) When will you arrive to capture the beginning the day of your event?
A) Depending on the wedding package you select, in most cases 1 hour before the ladies begin getting ready.
Q) Will Michael actually shoot our wedding or will he subcontract out his services?
A) Michael Keyes will always be the main photographer.
Q) Do you have backup equipment?
A) Yes, I always carry backup cameras and equipment.
Q) Does your studio carry liability insurance?
A) Yes my Studio carries a Business Insurance Policy.
BOOKING & PAYMENT
Q) We definitely want to book you! What is our next step?
A) Awesome! We are excited to work with you! To officially book us, you'll have to sign our contract and pay a retainer fee of $500. As soon as those two things are in, you're booked!
Q) When is our remaining balance due?
A) Your remaining balance is due 2 weeks before your wedding date.
Q) Who do I make checks out to and where where do I send them?
A) Michael Keyes Photography | 22 Montgomery Street | Radford Virginia | 24141